Clients & Projects
IntelliSOFT has been involved in designing, developing and implementing health information systems in Kenya since 2009. The company has cut itself a niche in providing services, expertise and products focused around health management information systems and health research information systems with its first project being development of a Clinical Trials Registry for the Kenya Medical Research Institute (KEMRI) and the Pharmacy and Poisons Board (PPB). In the year 2012, IntelliSOFT handled three major contracts from I‑TECH Kenya, CDC-Foundation, and Management Sciences for Health (MSH). Details of those contracts are provided below:
Project: PSI-FHIR Implementation for Remote stewardship of health providers, MPHD Uganda
Project Brief: IntelliSOFT working with PSI MOMENTUM Private Healthcare Delivery (MPHD), a consortium of partners, is partnering with the Uganda MoH to enable the sharing of stewardship information (support supervision, capacity building and licensing status) on private providers between stewards (district health teams, regulatory councils, MOH teams and Implementing partners) to coordinate and enable efficiency in provision of support. It also seeks to enable two-way information sharing between stewards and health workers.
Impact: Expanding the public-private partnerships, by convening public and private sector stakeholders under MoH’s leadership, to explore digital remote engagement opportunities for stewardship across the sectors in line with WHO’s recommendation that ‘Given the demand for private sector service delivery, Ministries of Health need to steward a mixed health system, not just the public sector’.
Project: Large Language Models (September 2023 to date)
Project Brief: IntelliSOFT Consulting Limited has been funded by the Bill and Melinda Gates Foundation through the Global Grand Challenges to conduct a A Proof of Concept study on the use of Large Language Models as a health intervention for promotive and preventive health in Non-Communicable Disease Risk Factors (NCDs) among Kenyan Youth. IntelliSOFT has developed an AI-Powered tool that leverages ChatGPT and Bard out of the box and packaged the two in an android application with a user friendly interface that includes WHO approved health inforgraphics that prompt the users to engage with the AI tools. IntelliSOFT is working with researchers from Stanford University, Childrens Hospital, USA and the National Cancer Institute of Kenya in implementing this project.
Impact: Building up on IntelliSOFT’s experience and expertise adopting AI for health and contributing to the democratization of AI in health.
Project: PharmAccess MamaToto(September 2023 to date)
Project Brief: PharmAccess MamaToto project aims to scale up the MomCare project by enrolling pregnant mothers in Nairobi. The project involves self-enrollment through WhatsApp and enrollment through clinics, focusing on measuring success through high conversion rates and completion of antenatal visits. IntelliSOFT will be developing the SHR, setting up the necessary infrastructure and providing ongoing management and support.
Impact: To enable capturing and access of the medical records for pregnant women who are enrolled on mTiba. Scaling up the MomCare project in Nairobi using a Shared Health Record (SHR) and Health Information Exchange (HIE) infrastructure will improve maternal healthcare outcomes, ensuring seamless access to medical records and promoting antenatal visit completion
Project: IGAD Regional Health Data Sharing and Protection Policy Framework (January 2023 to date)
Project Brief:IntelliSOFT is part of a consortium that aims to establish a clear framework for data protection and sharing across IGAD member states. The goal of this policy domestication technical assistance project is to provide expertise and support to governments of the IGAD member states in adopting and adapting the IGAD Regional Health Data Sharing and Protection Policy Framework to their specific context. The project aims to facilitate the process of transforming the regional policy into local laws and regulations that can be effectively implemented and enforced.
Impact: Enhanced sharing of data between member states at various levels. promoting continuity of care, improved epidemic control and enhanced public health planning.
Project: CDC TAP: HIV SMART Guidelines (June 2023 to date)
Project Brief: IntelliSOFT is part of a consortium leading the development and testing of L1 and L2 artifacts for a select subset of MER indicators. IntelliSOFT is also leading stakeholder engagements and sensitization on SMART guidelines.
Impact: Create awareness, capacity, and buy-in of SMART Guidelines
Project: Chanjo KE (September 2023 to date)
Project Brief: PATH – Digital Square (DSQ) through USAID has contracted IntelliSOFT Consulting Limited to undertake work in enhancing the current ChanjoKE System. ChanjoKE is a system that was used by the Ministry of Health-Kenya in response and surveillance to the Covid-19 pandemic, which included administering the vaccines. MOH intends to use the enhanced Electronic Immunization Registry tool to administer all routine immunization in Kenya and issue WHO DDCC globally recognized vaccination certificates. The system will leverage on World Health Organization SMART Guidelines for immunization and the FHIR standard to ensure interoperability with other Information Systems to aid the national decision-making process in the national immunization programmes.
Impact: The implementation of this project will help in strengthening Digital Health for Routine Immunization in Kenya. This will lead to improved availability and use of high-quality data for routine immunization management and also promote the development of a resilient health system.
Project: WHO Cybersecurity, Confidentiality and Privacy Guidelines (June 2023 to date)
Project Brief: IntelliSOFT is contracted by WHO to develop cybersecurity, confidentiality, and privacy guidance and toolkits for Low- and Middle-Income Countries.
Impact: It is expected that this work will support audiences across countries in planning and implementing patient-centric, individual-level systems that are secure, confidential, and private.
Project: Determining the Total Cost of Ownership of Digital Health Interventions (June 2023 to date)
Project Brief: IntelliSOFT was awarded funding from PATH to determine the costs of developing, deploying, and operating a digital health intervention using the TCO tool developed by PATH and BMGF. IntelliSOFT will be studying the National Cancer Registry of Kenya in this Study.
Impact: By providing insights into the costs of digital health interventions, this study will provide stakeholders with the information they need to plan and resource this transformation.
Project: Antimicrobial Resistance (AMR) and Hospital Acquired Infections (HAI) Surveillance Systems (June 2023 to date)
Project Brief: IntelliSOFT was contracted by FIND to develop digital tools for Antimicrobial Resistance (AMR) and Hospital Acquired Infections (HAI) surveillance to be rolled out in Makueni County Teaching and Referral Hospital and PCEA Kikuyu Hospital respectively.
Impact:These systems are expected to improve the collection, availability and sharing of quality AMR and HAI data to improve public health response and inform national efforts in addressing AMR and HAI.
Project: Digital Health Ecosystem Project (January 2023 to date)
Project Brief: IntelliSOFT was funded by PATH, in partnership with Medic to expand their digital health solutions for community health. Through this project IntelliSOFT is developing a pharmacovigilance module for CHTand putting together Mama’s Hub materials and documentation to guide integration into eCHIS.
Impact: Change the way digital tools for community health are built and deployed through a global network building on the Medic-stewarded Community Health Toolkit (CHT) and also support local digital health organizations build scalable and sustainable business models.
Project: Pharmaceutical Strengthening Systems Insight (PSS Insight V2)(December 2022 — March 2023)
Project Brief: The MTaPS program, implemented by Management Sciences for Health, is a five-year program (2018–2023) funded by the U.S. Agency for International Development (USAID) to provide pharmaceutical system strengthening assistance for sustained improvements in health system performance and to advance USAID’s goals of preventing child and maternal deaths, controlling the HIV/AIDS epidemic, combating infectious disease threats, and expanding essential health coverage.
IntelliSOFT Consulting has been subcontracted to lead the development of PSS Insight v2.0 which is a web-based application that will allow country-level decision-makers to measure pharmaceutical systems strengthening over time and assess progress against established benchmarks. It will also include a mobile interface to allow for offline data capture and synchronization using smartphones.. The tool will consist of 38 well-established and validated indicators including benchmarks to allow countries to compare their results. The tool will rely on data from secondary sources and key informant interviews at the central level.
Impact: The PSS Insight v2.0 tool will provide a cross-sectional assessment of the functioning of critical pharmaceutical system components, key system attributes, and outcomes. By compiling and analyzing pharmaceutical systems data, the tool will allow countries to identify areas that are working and those that need improvement and additional resources. Trends comparison across countries will also allow benchmarking between the countries and identify front-runners from whom best practices can be obtained.
Project: Country Health Information Systems and Data Use (CHISU) (October 2022 to Date)
Project Brief: The CHISU project is a USAID-funded program led by John Snow Inc (JSI) and partner organizations including RTI International, Vital Strategies, Macro-Eyes, Jembi Health Systems, and the Global Evaluation and Monitoring Network for Health. CHISU has been rolled out in several countries and is aimed at strengthening country capacity, leadership, and self-reliance to manage and use high-quality health information systems to improve evidence-based decision-making.
In Indonesia, CHISU focuses on offering support to the Ministry of Health (Pusdatin and DTO) by introducing mechanisms for data users and producers to move from data to action and supporting the increase in the use of data from multiple sources through Indonesia Health Services’ platform SATUSEHAT. IntelliSOFT has been subcontracted by Jembi Health Systems to offer technical assistance for setting up the National Terminology Service for Indonesia and lead the development of the Interoperability Roadmap.
Impact: CHISU aims to strengthen Indonesia’s health information system to positively affect the achievement of maternal and newborn Health as well as tuberculosis outcomes, increase private and public sectors’ data and information available for stakeholders, build HIS leadership capacity, and encourage the use of health data for health programs decision making.
Project: Open Data Kit ‑X (ODK‑X) Enhancement(August 2022 to September 2022)
Project Brief: In response to the call in the Global Goods Innovators community to improve, advance or enhance the broader global good community and tools, IntelliSOFT has re-engineered (design and software development) the Open Data Kit ‑X (ODK‑X), an open-source tool designed for data collection and management in resource-constrained settings. The re-engineering done by IntelliSOFT included enhancing the user experience through the navigation process, improving user management, and minimizing security risks.
Demo: www.github.com/IntelliSOFT-Consulting/odk-x-auth/wiki/Project-Brief
Impact: The improved and simplified user management experience and secure credential generation make it easier for technical and non-technical team members to use the ODK‑X. This is in line with the overall goal of the ODK‑X tools to eliminate the need for any software engineering skills when designing and using data management applications in a bid to propel social impact
Project: AfCFTA-anchored Pharma Initiative(August 2022 to September 2022)
Project Brief: IntelliSOFT Consulting Limited was contracted by UNECA through CHS advisory to design and develop an information-sharing dashboard for the AfCFTA Anchored Pharma Initiative which is part of the implementation process for the Centralized Pooled Procurement Mechanism (CPPM). The information sharing dashboard features key social, economic, and procurement data metrics for 10 pilot African countries which include Seychelles, Madagascar, Comoros, Mauritius, Djibouti, Eritrea, Rwanda Sudan, Kenya, and Ethiopia anchored at IGAD. The database showcases Reproductive, Maternal, and Child Health Products (RMNCH) products under this prototype.
Demo: http://198.74.52.186:8000/
Impact: The information sharing database provides data on key pharmaceutical sector indicators including information on the regulatory status and local manufacture of medicines in member states and allows the public to view and explore interactive charts and visuals, and also provides access to the data acquisition. This is the first step towards pooled procurement and local production of pharmaceutical products.
Project: Local Health System Sustainability(July 2022 to Date)
Project Brief: The LHSS activity is building upon the efforts of Cross Border Health Integrated Partnership Project (CB-HIPP) in digitizing cross-border health systems and improving their interoperability. Cross-border Digital Health Solution has interconnected health facilities and health systems to enable applicable data sharing across selected border facilities (within and across borders) in the cross-border areas and enhanced linkage with local, national, and regional data warehouses including DHIS2 and other EMRS in use in the selected facilities. IntelliSOFT is providing technical leadership in improving and digitizing cross-border health information systems in cross-border areas working directly with the field team, the Health Information Systems Program (HiSP) in Kenya, and with relevant regional and cross-border stakeholders during planning, performance review, and learning.
Impact: Increased access to and use of affordable and continuous quality health care in cross-border, hence, improving the health of vulnerable and mobile populations crossing borders in the region.
Project: Integrated Oncology Electronic Health Information System(June 2022 to December 2022)
Project Brief: The National Cancer Control Program (NCCP) aims to strengthen the monitoring and evaluation (M&E) component of the program in alignment with the National Cancer Control Strategy 2017–2022. IntelliSOFT is providing close support to Savannah Informatics Global Health Institute and Clinton Health to develop a customised Oncology module on an open source service delivery EMR (KenyaEMR), an integrated data collection, transmission and management system (DHIS2) with both impacting the cancer care continuum.
Impact: The Oncology Module will strengthen the capacity for clinical data input, access and use across various stakeholders and extend M&E coverage to the entire cancer control continuum for informed clinical quality improvement and adherence to clinical guidelines.
Project : NewBorn Nutrition Digital Adaptation Kit (NNDAK) (May 2022 to September 2022)
Project Brief: IntelliSOFT has been contracted by PATH to develop a mobile application utilizing requirements from the Newborn Nutrition Digital Adaptation Kit, that streamlines data collection for newborn nutrition and visualizes this data to optimize clinical decision making. This equips mothers and healthcare providers with information and real time feedback to adapt practices with the aim of provision of lifesaving milk to newborns.
Impact: At the local level, with 36,000 births occurring every year and 150 healthcare workers across multiple wards-newborn units, maternal ward, surgical unit and human milk bank, the NNDAK will assist mothers and their babies in the hospital and the staff providing their care. At global level, this project is envisioned to reach a network of 700 Human Milk Banks and their associated newborn units, improving the feeding and health outcomes of upto 5% of 20.5 million low birthweight infants born each year.
Project : Digitization of National Guidelines for Establishment of Cancer Centers(May 2022 to Date)
Project Brief: To design and develop a digital platform that will enable (i) healthcare facilities/professionals looking to establish cancer management centers easily access the guidelines and get references, and (ii) for the public the platform will help to understand what is offered in different accredited cancer centers, and for them to gain access to awareness materials.
Impact: The digitization of the guidelines aims at improving the accessibility to the guidelines for the formation of cancer centers, centralizing, and coordinating activities, resources, and information related to cancer prevention and control.
Project: NextGen Health & Wellness Application Project(March 2022 to Date)
Project Brief: To support NextGen in managing health records, patients and clinical programs, IntelliSOFT has designed, customized and is implementing eHospital for the management of the NextGen’s clinic, Gym and the Academy Sports Center. IntelliSOFT is also developing a health and wellness mobile application to help NextGen’s clients track their fitness, nutrition, sleep, medication, mental well being and wellness.
Impact: The solution will optimize the management of chronic diseases, physiotherapy and pain management, cardiac and pulmonary rehab, and mental wellness.
Project: Centralized Electronic Medical Records System Project (December 2021 to Date)
Project Brief: The development and rollout of a centralized EMR system for the Ministry of Health and Wellness, Botswana, is a Government-funded project implemented through BITRI. It is anticipated that the solution will be implemented in over 400 health facilities in Botswana. IntelliSOFT is tasked with the development, deployment, support, and maintenance of the country-wide EMR system.
Impact: It is anticipated that the solution will improve the health care delivery system in Bostwana through better management of patients and patient data.
Project: Digital Facility Inspection Tool Project(November 2021 to Date)
Project Brief: The National Cancer Institute of Kenya conducts routine inspections of cancer facilities to verify they meet a set of criteria prior to being approved and accredited as a cancer facility in Kenya. To make the inspection process replicable across facilities, the NCI‑K came up with a paper-based scoring tool in the form of a checklist. The aim of this project is to digitize this paper-based tool which can only be accessed by authorized personnel. The tool is built using ODK‑X Survey, ODK‑X Tables and ODK‑X Services, an Android application for performing data collection, viewing captured data and generating reports in the ODK‑X framework.
Impact: Ensure that data collected is stored securely, in a digital manner, with the capability of automatically scoring the facility once the inspection is complete to verify a facility is approved and accredited as a cancer facility in Kenya.
Project: President’s Malaria Initiative(PMI) Kinga Malaria Project (October 2021 to Date)
Project Brief: The PMI Kinga Malaria project is a USAID-funded project implemented through Abt Associates. The aim is to support Indoor Residual Spraying (IRS) activities. IntelliSOFT’s role is to develop and implement a mHealth solution that will support programmatic Performance Monitoring Tracking (PMT), and broadcast messaging (group SMS) to facilitate unidirectional allowing sharing of information with workers and supervisors supporting the IRS activities, and supervisor checklist form on mobile devices.
Impact: Reduce the burden of Malaria through Indoor Residual Spraying. Additionally, increase the local capacity to plan, implement, and monitor IRS activities in an environmentally sound manner. Overall, contribute to strengthening the capacity of Kenya to plan and implement safe, cost-effective, and sustainable vector-control interventions against malaria.
Project: Uwezo wa Dijiti Kenya (UWADI-KE) (August 2021 to Date)
Project Brief: IntelliSOFT has established a consortium known as the Uwezo wa Dijiti Kenya (UWADI-KE) which is an acronym in Swahili that literally translates to “Capability of digital”. The consortium consists of the University of Nairobi’s Department of Computing and Informatics and AuraSafira. The key objective of the UWADI-KE project is to achieve digital and data transformation through responsible and ethical investments aimed at strengthening digital capacity to improve service delivery in various development sectors. UWADI-KE is well aligned with the Government of Kenya’s Digital Economy Blueprint that is intended to support the Government’s efforts and investments in digital transformation for economic development as prioritized through the Big 4 Agenda. This initiative is specifically anchored in the Skills and Value pillar of the GoK’s digital economy blueprint.
Impact: It is anticipated that upskilling digital leaders within the private and public entities with the Knowledge, Skills, and Attitudes of how digital transformation should be implemented, will ascertain the Return On Investment and impact for those investments.
Project: Immunization Registry Digital Adaptation Kit & Computable Content (IR-DAK)
(September 2021 to May 2022 )
Project Brief: IntelliSOFT is a part of a consortium working towards developing a Digital Adaptation Kit in line with the World Health Organization (W.H.O) SMART Guidelines. Within this consortium, IntelliSOFT is contributing to the augmentation of the Digital Adaptation Kit (DAK) artifacts, simplifying the development and documentation of guideline-based recommendations, and providing a framework for a more approachable process for developing implementable Fast Healthcare Interoperability Resources(FHIR) packages.
Impact: By developing the Immunization Registry Digital Adaptation Kit, numerous implementations of Electronic Immunization Registries (EIRs) can become interoperable by adhering to similar requirements and workflows. Through the use of a standardized Digital Adaptation Kit, implementations can result in a positive change leading to improved quality of data, which leads to improved decision making, and ultimately better health outcomes.
Project: KenyaEMR+ Training and Deployment (August 2021 to February 2022)
Project Brief: IntelliSOFT is supporting the national deployment of the KenyaEMR+ platform, an electronic hospital record management system. IntelliSOFT is responsible for conducting workflow assessments at target health facilities, installation of KenyaEMR+, upgrading existing systems from KenyaEMR to KenyaEMR+, capacity building of the system end-users and system administrators, escalating system issues, and ensuring effective use of the system at the target health facilities.
Impact: Adoption and meaningful use of KenyaEMR+ for better management of patients, management of patients’ health records, reporting to the Ministry of Health, and management of the public health services.
Project: Mobile and USSD PharmacoVigilance Electronic Reporting System (mPvERS) (July 2021 to May 2022)
Project Brief: IntelliSOFT is collaborating with the Pharmacy and Poisons Board of Kenya to adapt the existing PvERS II application upgraded in 2020 into mobile and USSD applications. The USSD functionality is meant to facilitate public reporting for individuals without smartphones while the mobile application is meant to accommodate health workers and the public with smartphones to view reports. This suite of digital health applications are intended to support PPB in enforcing its mandate of ensuring the lawful compliance of medicines and other health products to the industry standards, and the safety of consumers and users of these products and services.
Demo: http://45.79.161.190/
Impact: Improving the safety, health, and well-being of the Kenyan population and all other consumers of medicines and health products permitted for use in Kenya.
Project: Regional Action Through Data (RAD) (June 2021 to October 2021)
Project Brief: IntelliSOFT supported the deployment of the RAD project, a cross-border immunization solution implemented along the Kenyan/Ugandan border. IntelliSOFT has been tasked with conducting end-to-end tests, configuration, deployment, and post-deployment support of the Journey Solution, a patient-centered digital immunization solution consisting of software and hardware components all in one box.
Impact: The main impact of this project is the elimination of fragmented immunization data through the use of Near-Field Communication (NFC) cards that store a child’s immunization data.
Project: Blood Safety Information System South Sudan Project (BSIS-SS) (July 2021 to December 2021)
Project Brief: IntelliSOFT has been contracted to implement and train users of the Blood Safety Information System (BSIS), an electronic information management system developed by Jembi Health Systems NPC (Jembi) as part of a larger CDC-funded Blood Safety Strengthening Programme (BSSP).
Impact: Improve the safety and availability of the blood supply, and to minimize the risk to the health of patients receiving blood transfusions.
Project: National Cancer Registry of Kenya System, NaCaRe-KE (April 2021 to July 2021)
Project Brief: IntelliSOFT has developed a national cancer registry system for Kenya to support the National Cancer Institute of Kenya (NCI Kenya) that has a mandate to establish and maintain the National Cancer Registry. The project entailed digitization of the existing paper-based notification process to support reporting of cancer cases across the country from facility-level to national-level.
Impact: Prevention and control of cancer through effective data collection and analysis of data.
Project: Afya Guide (February 2021 to October 2022)
Project Brief: Through the project consortium, IntelliSOFT is adapting and contextualizing the SMASS COVID Guide (SCG) tool for the Kenyan landscape. The envisioned project goal is to avail this self-assessment tool to the Kenyan population and thus allow them to get timely and adequate medical care. The SMASS COVID Guide is a web application that is being utilized by the general public to aid in rapid COVID-19 self-assessments and advise the users on the appropriate measures to take based on their responses to the questions posed by the application. The SCG application is available in English, German, French, and Italian and is based on the SMASS (Swiss Medical Assessment System) software that supports both laypersons(general public) and medical professionals in the targeted and rapid assessment and documentation of health problems and helps users to take appropriate measures. The SCG application was developed by the consortium member, In4medicine, a German-based company that offers health IT solutions.
Impact: Promoting access to quality and timely healthcare to users outside of a physical health facility and reducing overload on outpatient services in facilities.
Project: COVID-19: Digital Square — OpenHIE data exchange (October 2020 to June 2021)
Project Brief: This is a collaboration between Jembi Health Systems and IntelliSOFT towards adapting and leveraging OpenHIM to support COVID-19 data exchange within a health information exchange.
Impact: Expected to promote the use of open-source software and standards to support countries’ digital health ecosystems in response to COVID-19.
Project: United States Centers for Disease Control and Prevention Technical Assistance Project (2020 — 2025)- CDC TAP(October 2020 to Date)
Project Brief: IntelliSOFT is part of a global health information system improvement mechanism through a CDC-funded project, the Center of Digital and Data Excellence (CoDE), which aims to strengthen its work in HIV/AIDS through the development of an OpenMRS HIV Reference Implementation (OHRI); Centralisation of HIV/AIDS data to improve meaningful use of data and modernization of digital health solutions through practical implementation of data and digital health standards, training, and capacity building. IntelliSOFT has been leading health information exchange (HIE) framework sensitization and adoption activities through leveraging networks and relationships with Africa CDC and similar stakeholders. IntelliSOFT has also been contributing technical expertise/guidance to governance activities as well as to the minimum viable package (MVP) for data integration by advising on best practices for use in open-source software development. Finally, IntelliSOFT has developed and implemented proactive quality improvement and assurance strategies.
Impact: This project is a step towards achieving a digital public addressing health future current fundamental challenges. The anticipated impact includes the establishment of the necessary policy, governance, and standards frameworks needed to support the development of e‑Health strategies, information systems, electronic health information exchange (HIE)s, and human resources for health.
Project: Bahmni Support for Indicator Level Reporting (August 2020 to April 2021)
Project Brief: This project is aimed at implementing an approach to patient-level monitoring through the use of a health information exchange that supports onboarding of multiple digital health systems through HL7 FHIR-based interfaces and an FHIR-based terminology services layer.
Impact: This will strengthen patient-level reporting by providing a common way to 1) Connect and register data to a longitudinal client record, 2) Share indicators across individual Point of Service (PoS) applications through the use of HL7 FHIR profiles, and 3) Extract indicator data from patient-level indicator calculations performed on a longitudinal client record.
Project: Mama’s Hub(July 2020 to December 2022)
Project Brief:Through a consortium, IntelliSOFT is supporting the development of a maternal health information system (MHIS) dubbed Mama’s hub to address the specific challenge of information management (collection, storage, analysis, and dissemination) in the area of maternal health as a means to the provision of better services to mothers and their children. The solution will allow for a de-identified and aggregated view of the maternal health data across the select locations which will further inform policy and other interventions for maternal health. In the spirit of the digital principles ‘collaboration’ and ‘reuse and improve’, this project is leveraging the existing work from WHO’s ANC digital accelerator kit to digitize Kenya’s Ministry of Health Mother and Child Booklet (MCB). The MHIS leverages the WHO ANC Standards-Based, Machine-readable, Adaptive, Requirements-based and Testable (SMART) guidelines with the building blocks being derived from the WHO ANC Digital Adaptation Kit (DAK).
Impact: The solution will ensure Universal Maternal Health Coverage in underserved counties and vulnerable population groups in Kenya, reduce preventable mortality and morbidity. The anticipated impact includes proper information management that will support the delivery of antenatal care (ANC) by healthcare providers ensuring a pleasant ANC care experience for the mothers.
Project:Technical Support Services Program (TSSP)(May 2020 to September 2020)
Project Brief: IntelliSOFT provided technical assistance and oversight services to establish the National Health Client Registry (NHCR) and implement an Electronic Medical Records System (EMR), contributing to improved development, implementation, and sustainable support and maintenance of these systems. IntelliSOFT developed a software quality review approach and framework to (i) guide assessment of the systems, (ii) support monitoring and evaluation of the pilot implementation of the EMR, (iii) provision of recommendations for its scale-up, and (iv) support sustainable transition and transfer of knowledge to the Tanzanian Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC).
Impact: Provided recommendations for scaleup, and supported sustainable transition and transfer of knowledge to the MOHCDGEC.
Project: Karen Community Church — Digital Faith Project (May 2020- to Date)
Project Brief: IntelliSOFT is supporting the Karen Community Church to develop a Management Information System to enhance the collection, analysis, reporting, and storing of relevant data for the church.
Impact: This system will improve in storing and retrieval of information that will strengthen strategic decision making within the church congregation and its leadership.
Project: Pharmacovigilance Electronic Reporting System(PvERS) (April 2020 to April 2021)
Project Brief: IntelliSOFT has been contracted by the Pharmacy and Poisons Board Kenya to upgrade the PvERS application that was built in 2012. The PvERS is currently undergoing significant structural and functional upgrades necessitated by advancements in technology and business practices of pharmacovigilance.
Demo: http://45.79.161.190/
Impact: The current upgrade hopes to support reporting of Adverse events following immunization (AEFI), Link PVERs system with Clinical Trials Registry, improve data use and reporting by automating and updating forms, integrate the PvERs application with the KHIS to support aggregate data reporting on safety reports and offer improved user management and system security through authentication.
Project: eHospital-MTiba integration (March 2020 to Date)
Project Brief: Configuration and customization of e‑Hospital to:
- Enhance the queue management system,
- Support improved data use and reporting,
- Feedback and user management of the system and
- Integrating e‑Hospital to M‑TIBA via an Application Programming Interface (API).
URLS: https://45.33.88.190/
Impact: Anticipated to support several health facilities and will be implemented in phases to also be used as a learning point for future implementations. The patients who will benefit from this programme will have access to quality healthcare with the use of M‑TIBA, a mobile insurance service, thus, have an easier alternative form of payment and access to healthcare for people with low income and who are from low income areas.
Project: Cross-Border Health Integrated Partnership Project (January 2020- September 2020)
Project Brief: IntelliSOFT was contracted to design, customize and deploy technology to strengthen the cross-border health system through the Cross-border Health Unit (CBHU) model to enable the continuous and real-time generation and sharing of health information between health facilities and support the continuum of care for HIV, TB. FP/RH and MNCH for mobile cross-border populations. Instead of re-inventing the wheel and building a new digital health solution to address the CBHU’s needs, IntelliSOFT leveraged pre-existing EMRs and customized them while implementing the cross-border digital health solution. Referencing the OpenHIE architecture, we developed modules in KenyaEMR and through AMPATH replicated the same in their Electronic Medical Records system, the AMPATH Medical Records System (AMRS) to enable real-time sharing of health information between the two systems. In addition to deploying the solution to select facilities, we designed and facilitated the training of the anticipated users at both the facility level and county level.
Impact: TThe CB-HIPP initiative is integrally linked to the Digital Regional East Africa Community for Health (REACH) Initiative as a micro-implementation of the Digital Health Intervention at a cross-border region. The Cross border Digital Health Solution has interconnected health facilities and health systems to enable applicable data sharing across selected border facilities (within and across borders) in the cross-border areas and enhanced linkage with local, national, and regional data warehouses including DHIS2 and other EMRS in use in the selected facilities.
Project: Afya Moja — A Digital Health Passport (January 2020- to Date)
Project Brief:
IntelliSOFT is collaborating with Safaricom, GSMA, Carepay, and Savannah Informatics Limited to develop a mobile-based Digital Health Passport that will enable patients to share real-time medical information with medical practitioners.
IntelliSOFT set up an Unstructured Supplementary Service Data(USSD) Application and a personal health record mobile application that will be available on both Android and iOS platforms to enable patients to access their medical records, share the same with medical practitioners as and when required. Using the Fast Healthcare Interoperability Resources (FHIR), IntelliSOFT has implemented the appropriate channels for data exchange to be done in a structured, standard-compliant, and understandable format between the provider and patient-facing applications. The mobile application will complement the USSD application that currently allows users with feature phones to use the platform.
USSD: *522#
Impact: This robust solution will empower and provide consumers of healthcare services and providers of healthcare services, a mechanism to collect, store, own, access, control, and review their health information. This will enable the continuity of care and reduce duplicate and erroneous patient data thereby saving patients unnecessary costs regardless of the providers or facilities they visit. It will also translate to providing medical practitioners with relevant patient information in a timely manner, thus enabling them make evidence-based patient management decisions particularly for continuity of care, and reduce cases of misdiagnosis thus saving patients unnecessary costs.
Project: Mobile Telepsychiatry Project (September 2019 to Date)
Project Brief: Configuration of Bahmni to support the delivery of mental health services. The primary role of IntelliSOFT is to adapt Bahmni for use of telemedicine for mental health patient workflows starting in Ghana.
Impact: The system has been customized to fit and support the mental health patient workflows.
Project: OpenELIS (September 2019- September 2020)
Project Brief: IntelliSOFT Consulting was contracted to develop new features and enhance the UI/UX of the open-source LMIS, OpenELIS global. IntelliSOFT developed the Non-Conformity Events feature into the system. This is a standard operational procedure in laboratories. IntelliSOFT developed wireframes to enhance and have a modernized outlook of the UI/UX.
Impact: The new feature aims at allowing laboratory technicians to report on such events based on standard operating procedures and the set workflows once users upgrade to the latest stable release of OpenELIS.
Project: South Sudan EMR (June 2019- February 2021)
Project Brief:
Contracted by IntraHealth, IntelliSOFT developed and implemented an Electronic Medical Record System (EMR) to support South Sudan’s National HIV program.
The South Sudan EMR (SSEMR) is an adaptation of IntelliSOFT’s flagship product, eHospital- an EMR system built on Bahmni. By embracing the Principles for Digital development which emphasizes a user-centric approach, we worked with anticipated users to design the workflows, clinical forms, and reports required for the system, enabled syncing and exchange of data between the facilities, and integrated the EMR into the national Health Management Information System (HMIS) for aggregate data reporting.
The next phase will scale up the EMR to other public health facilities as guided by the South Sudan MOH.
Impact: The South Sudan EMR is the first-ever EMR implementation in the young state of South Sudan and has been deployed at two high-volume health facilities, Juba and Nimule. This has strengthened the collection of HIV patients’ information resulting in continued care and timely intervention. Furthermore, the project has enabled IntelliSOFT to also gain a footprint in South Sudan which is a Partner State of the East African Community (EAC), and paved the way for future collaboration in scaling up the EMR to additional facilities.
Project: I‑TECH Haiti iSantéPlus (June 2019 to September 2021)
Project Brief: IntelliSOFT is supporting the I‑TECH Haiti team and its local partner, CHARESS, with software development on the CDC-funded Haiti HIS project, focusing specifically on the development of PEPFAR and Haiti Ministry of Health (MOH) reports for the iSantéPlus (OpenMRS) v1.0 release
URLS: Github Repository: https://github.com/IsantePlus
Impact: The implementation focuses on connecting more than 100 clinics with the iSantéPlus Electronic Medical Record System. The iSantéPlus clinic application initiates all interactions with SEDISH. The clinic pushes changes from the clinic to SEDISH and pulls all updates that it would expect from the national to local levels.
Project: OpenMRS & Bahmni Powered Electronic Patient Tracking System(EPTS) and Point of Care System(POC) (September 2018- January 2020)
Project Brief: IntelliSOFT was contracted to develop and provide quality assurance for the OpenMRS and Bahmni powered Electronic Patient Tracking System (ETPS) and Point Of Care System that would be implemented across Mozambique.
Impact: In addition to providing accurate data to the national system, the POC system has strengthened the provision of care and monitoring of HIV patients.
Project: HATUA (August 2018 to April 2020)
Project Brief: This project aimed at strengthening and increasing the technical capacity of research for health regulatory bodies in Kenya and selected high volume accredited Institutional Research Ethics Committees (IRECs). The goal was to improve the oversight function at both the National level, improve competence at the institutional level, and facilitate communication between regulators and the IRECs, and lastly to provide an opportunity for sharing best practices and networking by building a community of support and learning. This project is described by 3 C’s: Compliance (improving functions for oversight of clinical trials), Capacity (building technical capacity through training in Bioethics, pharmacovigilance, clinical monitoring, and research administration), and Community (build a network for sharing and a community of best practices through seminars conferences and online consultation).
Impact: Supports the two key functions of the PPB; regulation of medicines and review of clinical trials and use of medicinal products and technologies for use in humans.
Project: Sustainable Development Goals (SDGs) Monitoring and Reporting System for Africa (April 2018 to Date)
Project Brief:
The Sustainable Development Goals (SDGs) Monitoring and Reporting System for Africa is a digital solution developed by IntelliSOFT to provide the Sustainable Development Goals Center for Africa (SDGC/A) and the African governments the ability to track and report on the 17 Sustainable Development Goals (SDGs) and Agenda2063(A2063) . IntelliSOFT developed a solution consisting of 3 subsystems that work together seamlessly to monitor and report at a country and continent level.
The 3 subsystems are:
a) The National MRS which is hosted by the reporting countries and whose purpose is to enable countries to track their SDGs and A2063 performances.
b) The Pan-African MRS which is hosted at the SDGC/A headquarters in Kigali Rwanda and allows visualization of aggregate data from the countries that provide consent. The Centre does not have direct access to any country’s data and can not edit the data shared with them.
c) A Data Portal which is a public Web portal with enhanced and dynamic visualizations to allow access to and easy consumption of data by the public.
This project supports African countries in their endeavor to achieve the Sustainable Development Goals (SDGs) through i) Strengthening, centralizing, and/or upgrading existing national data collection, analysis, and reporting systems. ii) Supporting the development of a national data collection, analysis, and reporting system in countries where they do currently exist.
IntelliSOFT utilized an open-source solution called DHIS2 to develop this system in which the client (SDGC/A) and the pilot country (Benin) were greatly involved from conceptualization to implementation to ensure the system met the expectations of the end-user and fits into their process flows. This system is expected to be implemented in all 54 African countries.
URLS:
Benin MRS: https://test.sdgca.intellisoftkenya.com/nationalmrs/
Ethiopia MRS: https://test.ethiopia.intellisoftkenya.com/dhis/
Panafrican MRS:https://test.sdgca.intellisoftkenya.com
Impact: Supporting African governments better monitor their socio-economic development as defined by SDGs, and also painlessly meet their continental and global reporting obligations against theAgenda 2013 and SDGs respectively.
Project: KEMRI/UW Technical Support (April 2018- April 2019)
Project Brief: IntelliSOFT Consulting was contracted to provide support to ensure optimal workflow at KEMRI/UW through availed timely and extensive technical support.
IntelliSOFT provided a better experience for resolving technical challenges through an automated help desk. The helpdesk provided the KEMRI/UW end users with a platform through which they would directly request for technical support or relevant information from IntelliSOFT.
Impact: The KEMRI/UW end-users were able to directly request for technical support and/or information with ease. Additionally, the help desk enabled prioritization and logging of issues which ensured that those were dealt with as and when needed. Generally, the help desk provided insights regarding commonly experienced issues — information which helped in planning to improve efficiency and enhance faster resolution.
Project: Nairobi County NCD EMS (December 2017 — September 2019)
Project Brief: IntelliSOFT was contracted to customize and develop modules for the provision of care for Diabetes & Hypertension clients. The Nairobi Non-Communicable Diseases Quality Management System (Nairobi County NCD QM EMS) is an Electronic Medical Digital Health System built on the OpenMRS platform.
Impact: Significant improvement of adherence to clinical guidelines in the management of hypertension and Diabetes Mellitus (DM) thus strengthening the health care system through improved capacity in the management of the selected NCDs within Nairobi’s informal settlements.
Project: KQMH (December 2017-November 2018)
Project Brief: IntelliSOFT is currently contracted by The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH to develop, and implement the Kenya Quality Model for Health e‑tool. The project will provide 47 health facilities with IT-based tools to support continuous quality improvement in line with the KQMH standard which entails guiding and supporting coordination in an integrated manner, efforts and investments aimed at improving quality of healthcare in Kenya.
URLS: https://kqmh.uonbi.ac.ke
Impact: The tool is in use in 5 counties in kenya. Facilities who are using the tool are easily identifying areas of improvements in terms of service delivery and infrastructure required in their facility.
Project: MCAZ ADR E‑Reporting and E‑Clinical Trials Registry System (November 2017-December 2018)
Project Brief: Development and implementation of an Adverse Drug Reaction (ADR) E‑Reporting and E‑Clinical Trials Registry System for the Medicines Control Authority of Zimbabwe. This system is being used by the MCAZ to collect data and support national reporting on ADRs and Serious Adverse Events (SAEs). These two systems have been instrumental in supporting the MCAZ carry out its regulatory mandate and well as its reporting obligations to WHO. MCAZ has been participating in the WHO drug Safety International Monitoring Program since 1998.
URLS: PV: e‑pv.mcaz.co.zw, CTR: e‑ctr.mcaz.co.zw CTR Public: public-ctr.mcaz.co.zw
Impact: Improve quality through measures such as monitoring chronic conditions more effectively to avoid acute events, increasing adherence to best practices, improving clinical decisions, and promoting healthier behaviors.
Project: eHospital adaptation and implementation (August 2017 to Date)
Project Brief: CURE International and IntelliSOFT mutually established a partnership with IntelliSOFT playing the role of a Health IT partner to CURE. Within this partnership, IntelliSOFT is implementing a hospital management information system for health facilities supported by CURE starting with those in Kenya at Kijabe. The HMIS called eHospital, a product of IntellISOFT is powered by Bahmni. IntelliSOFT is a member of the Governing Committee of the Bahmni Coalition.
URLS: https://45.79.145.179/
Impact: The Bahmni powered eHospital we have built for them supports their stores and warehouse, patient registration, triage, clinical consultations, physiotherapy clinic, and physiotherapy lab. This has reduced losses and costs from expiries, pilferage, stock-outs, patient load management T Cure International.
Project: 3PM (May 2017-February 2019)
Project Brief: IntelliSOFT is currently contracted by the University of California San Fransisco (UCSF) to build a partner monitoring dashboard called 3 PM (Platform for Partner Monitoring) that is powered by DHIS2. This system is being used by CDC Kenya office to both support and monitor their partners whom they use to provide technical and health service delivery assistance to the Ministry of Health Kenya.
URLS: 3 PM demo
Impact: Improved the reporting of program data by making it more efficient and effective. Implementing partners are now able to easily access data on their facilities and CDC is easily able to access and analyses data for all the implementing mechanisms from one central repository.
Project: UgandaEMR- Uganda Electronic Medical Records System (Feb 2017 — Sept 2017)
Project Brief: IntelliSOFT Consulting was contracted in 2017 by University of California San Francisco (UCSF) through Makerere University of Public Health to develop and enhance UgandaEMR, a national Electronic Medical Records system to capture and report HIV and HIV-related health programme data.The primary scope included customization and developing additional modules in the following program areas ;Tuberculosis(TB), Maternal and child Health Care (MCH) and Outpatient Diagnosis(OPD).
Impact : Improved monitoring and surveillance on HIV related programs through timely and accurate data collection.
Project: eHospital Implementation & ICT Infrastructure Upgrade
(November 2016 to Date)
Project Brief: As part of our mission to use information technology to transform the health of people and lives through technology, IntelliSOFT got into a partnership with St. Joseph’s hospital to implement eHospital, our local adaptation of the Bahmni solution. Our support to St. Joseph’s hospital through this partnership includes; Customization and optimization of eHospital to meet their needs, deployment of eHospital, installation of a Local Area Network including requisite hardware (servers, desktop computers, mobile devices including tablets, and network devices), training health workers to meaningfully use eHospital, long term support, and maintenance of eHospital. This is the first known implementation of an open-source hospital-wide system in public health facilities in Kenya.
Impact: Improved scheduling and management of patients, Improved capture, management, and use of data for planning, direct patient management, and reporting (broadly for Monitoring and Evaluation).
Read more in the case study.
Project: Bethany Kids Kijabe Hospital (June 2015- January 2018)
Project Brief: IntelliSOFT Consulting was contracted to upgrade an existing Microsoft Access Database to run on an OpenMRS platform. The aim of the project was to improve patients’ data capture and reporting functionalities of the current system.
Impact: This project ensured that there were improved mechanisms for capturing data and reporting functionalities.
Project: Pharmacovigilance Management and Reporting System (2012–2014)
Project Brief:
This project commenced in April 2012 with the overall aim to automate a Pharmacovigilance reporting system that has been completely paper based, to improve and make efficient pharmaceutical consumer reporting to the Pharmacy and Poisons Board. The solution includes a Web based application that will also be available on mobile browsers as well as downloadable on a variety of computers, including mobile devices.
Impact:
Successful tracking of SAE reports leading to accuracy, efficiency and safety.
Project: Blood Donor Management System ‑Text for Life (August 2012 to Date)
Project Brief:
IntelliSOFT is contracted by the CDC-Foundation to design, develop and implement an mHealth system aimed at improving blood donor base in Kenya and promoting donor retention for successive repeat donations. The goal of this project is to support the government’s policy that every person in Kenya who requires blood has access to safe blood at any time. This is enshrined in the National Strategy on Blood Donor Mobilization of the KNBTS, to ensure an adequate supply of donated blood to meet the needs of Kenya. Additionally, this implementation is also intended to support various public health interventions aimed at improving continuity of care for donors who may require health services.
Impact: Increased efficiency and improved continuity of care for donors.
Project: KenyaEMR- Kenya Electronic Medical Records System (June 2012 to Sep 2012)
Project Brief: IntelliSOFT was subcontracted by I‑TECH (University of Washington), to provide expertise in specific aspects of customizing OpenMRS for the Ministry of Health in Kenya. Under this contract, IntelliSOFT was tasked with development of appropriate user interfaces of the Kenya EMR (https://demo.kenyaemr.org/openmrs/login.htm, username:demo / password:demo) to support further customization and extension of the functionality of the Kenya OpenMRS to meet evolving needs of the Ministry of Health. As a core member of the development team, IntelliSOFT participated in workflow design that influenced the development and implementation approach of the Kenya EMR. This approach is in line with a fundamental public health approach of not only strengthening health systems, but actively seeking strategies that support sustainable health solutions.
URLS: http://kenyaemr.kenyahmis.org/
Impact: Improved surveillance of HIV & TB patients on care, tracking of drug inventory, improved National reports- the system was able to generate and feed reports in DHIS2, and provision of care and surveillance of maternal healthcare for HIV patients.
Project: Clinical Trials Registry (June 2012- Jan 2013)
Project Brief: IntelliSOFT developed a Web based system to support research institutions and regulatory agencies to primarily manage research protocol information, improve their protocol review and determination processes as well as support a government initiative aimed at bridging the research to policy gap. This system is now live at two key research and regulatory institutions in Kenya, the Kenya Medical Research Institute and the Pharmacy and Poisons Board. Plans are underway to expand it to other academic, research and regulatory institutions.
Impact: Successful tracking of Clinical trials leading to improved efficiency and meaningful clinical outcomes.